miraval salmon dish

Food and Beverage Positions

Food and Beverage Director - Full Time/Salaried

Job Summary
Execute Department vision and ongoing development to excel guest expectations, grow revenues and profit margins. Work in concert with the culinary team to oversee and grow all outlets and banqueting while providing effective ongoing training to ensure luxury service standards.
Job Responsibilities

-Direct food and beverage service delivery at all food and beverage outlets, achieving targeted financial results as well as expected service levels appropriate for the style of service unique to each outlet and dining concept.
-Lead the effort to most effectively utilize customer feedback, and to resolve any guest complaints arising from guest experiences in all outlets
-Develop and maintain a unique, multi-faceted restaurant environment that offers an outstanding dining experience.
-Maintains ambiance through symmetry, uniformity, cleanliness and equipment controls by daily inspection and correction.
-Maintains current awareness of regional, local and national trends and concepts within the Food and Beverage and hospitality industry.
-Staff selection, scheduling, payroll and expense planning, budgeting and controls.
-Works effectively with Sales and Marketing teams.
-Merchandises food, wine and other beverage products through an aesthetically pleasing and appropriate menu design, as well as imaginative and attractive food and wine displays.

Job Requirements

·Must have at least 5 years of experience as a leader in Food & Beverage in a fine-dining environment
·Must be over 18 years old and high school graduate
·Computer/POS proficiency
·Creates a stimulating place to work with high morale and an upbeat feeling while maintaining an ongoing focus on the positive aspects of situations and people.
·Creates good relationships with their staff by discovering what is important to each individual, knowing each individual’s unique talents and by being positive.
·Conveys information, both written and verbal, that is clear, precise, and always understood by all parties at all levels. Ability to streamline and simplify complicated information. Timely in responding to requests for help and information.
·Creates and enjoys a competitive environment which sets and achieves higher goals than others and utilizes metrics, scores and measurements to measure and celebrate the team’s success.
·Understand essential uniqueness of talent/ people and able to develop them further
·Proactive in recruiting by thinking about who to recruit to work for the company and always looking for top talent.
·Possesses an ongoing need to improve their work and often implement new ideas to improve the goals of the business.
·Organized and maintains a clear set of priorities.

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Food and Beverage Manager - Full Time 

Job Summary

The seasoned Food & Beverage Manager will plan, organize, direct and coordinate the activities of the staff and will be responsible for allocating the resources of the Food & Beverage division to ensure a quality and memorable experience for guests who patronize our signature dining room, as well as room service, coffee bar, lounges and café.

Job Responsibilities

  • team performance
  • increased sales and profitability
  • effective cost controls
  • training and retention of key associates.

Job Requirements

  • Bachelor of Science degree in hotel/restaurant management is desirable.
  • Minimum of 3 years prior fine dining management experience in a hotel or resort.
  • Extensive wine knowledge and programs to increase revenue.
  • Must be able to blend technical experience with relationship building.
  • Works well with and through others. Have an intuitive understanding of team cohesion, dynamics, and interpersonal relations.
  • Exceptional people skills and ability to connect with diverse groups and individuals.
  • Must be extremely detail oriented with a passion for teaching others.
  • Up-to-date certifications for responsible alcohol service, safe food handling and sanitation.
  • Strong knowledge of local labor laws and health codes.
  • Strong computer skills with knowledge of POS systems.
  • Highly organized with ability to successfully manage multiple and competing priorities.
  • Willingness and ability to work a flexible schedule; including nights, weekends and holidays.

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Buffet Attendant - Full Time 

Position Summary

The Buffet Attendantpositionisresponsibleforthe set-up, maintenance and break-down of the guest buffet.

Job Responsibilities

  • Morning inventory of product needed for the buffet
  • Daily set-up of buffet including food items, plates, serving utensils, displays, and storage containers etc.
  • Preparation of basic food items such as salad ingredients, dressings, breads, and fruits and more.
  • Communication with kitchen team regarding need for product as it gets low in order to avoid running out.
  • Receive, understand and communicate information about nutritional value and ingredients in food items.
  • Answer guest questions regarding food preparation and ingredients
  • Maintain cleanliness and appearance of buffet at all times
  • Ensure food items are fresh and at appropriate levels
  • Replenish food items on the buffet as they get low
  • Put food away and ensure items are stored safely and appropriately for freshness.
  • Clean buffet area and restock as necessary
  • Communicate with kitchen staff any guest comments regarding buffet

Job Requirements

  • At least 6 months of recent food & beverage experience
  • Exceptional customer service skills
  • Must be able to communicate clearly in English both verbally and in writing
  • Ability to multi-task in a fast paced environment
  • Must be able to anticipate needs and communicate them
  • Have the ability to work independently and have good decision making skills
  • Must be able to stand and walk 95% of the time
  • Must be able to lift up to 30 pounds regularly
  • Must be able to reach, push, pull, bend and stoop 75% of the time
  • Must be able to use hands and fingers to grasp and hold
  • Must be able to use basic kitchen utensils used for the preparation of food items

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Pool Server - Full Time 

Job Summary

To make a grand first impression upon arrival and solidify a memorable Pool experience upon departure by courteously greeting guests with a smile and enthusiasm, volunteering assistance and information whenever necessary.To provide professional service of foods, beverages and supplies for all internal and external guests, giving constant pampered service, catering to all requests in an expedient, professional manner.

Job Responsibilities

  • Arrive to work on time, dressed in full uniform and wearing name tag.
  • Set up bar for afternoon service. This would include flavored water.
  • Set up pool chairs, tables, and umbrellas according to the diagram. Remove all wet/dirty pool towels from all pool decks.
  • Provide for guests a comfortable, elegant atmosphere by consistently delivering the highest quality products and services through thorough product knowledge by friendly, smiling and caring employees.
  • Clean pool deck, chairs, and tables. All stains MUST be removed ASAP. All debris & bird droppings need to be cleaned. Report any damaged furniture to manager.
  • Maintains supplies necessary for the team to provide the best service possible. This includes towels to start the day.
  • Maintains a neat and organized work area; must walk around and pick up towels, debris, and straighten tables and chairs on all levels of the pool.
  • Communicate between manager & kitchen to provide smooth, well-coordinated service.
  • Complete the opening and closing side work as assigned.
  • Advise manager of any complaints so they can be rectified immediately.
  • Serve as a Public Relations Representative to our guests, being able to answer their questions regarding the various locations (rooms) within Miraval.In addition, must have knowledge of the activities that we offer and our hours of operation.
  • Demonstrate adequate organizational skills, having the ability to handle several tasks at once.
  • Work as a part of a multi-unit team displayed through your cooperation, flexibility and attitude.
  • Understand the telephone system, answer calls in a pleasant manner, responding to requests and transferring calls to the appropriate extension.
  • Take reservations and answer any questions on information made available to you.Refer to the "Reservation Procedure Document" and the "Telephone Techniques Document."
  • Give guests constant pampered service and acts as Host/Hostess. This would include walking around pool and offering water to guests.
  • Solicit feedback from guests regarding pool service and food.
  • Observe all areas and department which have a direct effect on each guest's experience
  • Have efficient work practices that reduce waste and control costs, allowing Miraval to meet its financial responsibilities.

Job Requirements

  • 2-3 years as a server in a resort pool environment
  • 2-3 years as a Pool Attendant in a resort pool environment
  • 1+ years as a bartender in a resort pool environment
  • Ability to read English and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • must be able to lift up to 50 pounds
  • Able to work on feet for long periods of time (5-7 hours) at a time at a fast pace without any breaks
  • Able to work outside for long periods (5-7 hours) at a time. Tucson weather can exceed 90+ degrees during the year.

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Server AM - Part Time 

Position Summary


To make a grand first impression upon arrival and solidify a memorable dining experience upon departure by courteously greeting guests with a smile and enthusiasm.Volunteering assistance and information whenever necessary.To provide etiquette and professional service of foods, beverages and supplies for all internal and external guests, giving constant pampered service, catering to all requests in an expedient, professional manner.


Job Responsibilities


• Arrive to work on time, dressed in full uniform and wearing name tag.
• Have pride in your appearance, uniform pressed, shoes cleaned and polished.Neatly groomed observing personal hygiene; ladies hair pulled back, men clean-shaven.
• Attend pre-meal meeting to receive all pertinent information regarding assigned function (i.e., rooms to be used, set up requirements, start times), be fully knowledgeable of all menu food items and beverages, their preparation methods and ingredients and available alternatives.
• Set dining rooms to be used ensuring all china, glass and silver is polished.Salt, pepper and sugars clean and full; linen is free of spots, tears and is stretched to reduce wrinkles.
• Anticipates and serves guest requirements before requests are necessary.
• Provide for guests a comfortable, elegant atmosphere by consistently delivering the highest quality products and services through thorough product knowledge by friendly, smiling and caring employees.
• Resets tables as directed by management in an efficient and complete manner.
• Maintains supplies necessary for the team to provide the best service possible.
• Maintains a neat and organized station, side station, and kitchen work area, including linens, china, glassware, silverware and silverware and table condiments.
• Communicate between supervisor, back server, kitchen and guests to provide smooth, well-coordinated service.
• Completes the opening and closing side work as assigned.
• Communicate with the hostess on table turnover and at which time certain tables should be set and the correct number of people
• Advise manager of any complaints so they can be rectified immediately.
• Serve as a Public Relations Representative to our guests being able to answer their questions regarding the various locations (rooms) within Miraval.In addition, must have knowledge of the activities that we offer and our hours of operation.
• Demonstrate adequate organizational skills having the ability to handle several tasks at once.
• Work as a part of a multi-unit team displayed through your cooperation, flexibility and attitude.
• Understand the telephone system, answer calls in a pleasant manner, responding to requests and transferring calls to the appropriate extension.Take reservations and answer any questions on information made available to you.Refer to the "Reservation Procedure Document" and the "Telephone Techniques Document."
• Give guests constant pampered service and act as Host/Hostess in the dining room during manager's absence or request.
• Solicit feedback from guests regarding meal, atmosphere, etc.
• Observe all areas and department which have a direct effect on each guest's experience
• Ensures that the floors are swept or vacuumed and free of dirt and debris.
• Have efficient work practices that reduce waste and control costs, allowing Miraval to meet its financial responsibilities.

Job Requirements


• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLY

Server PM - Part Time 

Position Summary

To make a grand first impression upon arrival and solidify a memorable dining experience upon departure by courteously greeting guests with a smile and enthusiasm.Volunteering assistance and information whenever necessary.To provide etiquette and professional service of foods, beverages and supplies for all internal and external guests, giving constant pampered service, catering to all requests in an expedient, professional manner.

Job Responsibilities

  • Arrive to work on time, dressed in full uniform and wearing name tag.
  • Have pride in your appearance, uniform pressed, shoes cleaned and polished.Neatly groomed observing personal hygiene; ladies hair pulled back, men clean-shaven.
  • Attend pre-meal meeting to receive all pertinent information regarding assigned function (i.e., rooms to be used, set up requirements, start times), be fully knowledgeable of all menu food items and beverages, their preparation methods and ingredients and available alternatives.
  • Set dining rooms to be used ensuring all china, glass and silver is polished.Salt, pepper and sugars clean and full; linen is free of spots, tears and is stretched to reduce wrinkles.
  • Anticipates and serves guest requirements before requests are necessary.
  • Provide for guests a comfortable, elegant atmosphere by consistently delivering the highest quality products and services through thorough product knowledge by friendly, smiling and caring employees.
  • Resets tables as directed by management in an efficient and complete manner.
  • Maintains supplies necessary for the team to provide the best service possible.
  • Maintains a neat and organized station, side station, and kitchen work area, including linens, china, glassware, silverware and table condiments.
  • Communicate between supervisor, back server, kitchen and guests to provide smooth, well-coordinated service.
  • May have Runner responsibilities on any given evening.This would include running food, dishes and beverages to and from the bar and kitchen.
  • Completes the opening and closing side work as assigned.
  • Communicate with the hostess on table turnover and at which time certain tables should be set and the correct number of people
  • Advise manager of any complaints so they can be rectified immediately.
  • Serve as a Public Relations Representative to our guests being able to answer their questions regarding the various locations (rooms) within Miraval.In addition, must have knowledge of the activities that we offer and our hours of operation.
  • Demonstrate adequate organizational skills having the ability to handle several tasks at once.
  • Work as a part of a multi-unit team displayed through your cooperation, flexibility and attitude.
  • Understand the telephone system, answer calls in a pleasant manner, responding to requests and transferring calls to the appropriate extension.Take reservations and answer any questions on information made available to you.Refer to the "Reservation Procedure Document" and the "Telephone Techniques Document."
  • Give guests constant pampered service and act as Host/Hostess in the dining room during manager's absence or request.
  • Solicit feedback from guests regarding meal, atmosphere, etc.
  • Observe all areas and department which have a direct effect on each guest's experience
  • Ensures that the floors are swept or vacuumed and free of dirt and debris.
  • Have efficient work practices that reduce waste and control costs, allowing Miraval to meet its financial responsibilities.

Job Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below represent the knowledge, skill and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • If you are required to serve alcohol you must meet the state and federal age requirements.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read English and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • The Physical demands described here represent those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is regularly required to walk and ascend and descend stairs, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb or balance; talk or hear; and taste and smell.
  • The employee must regularly lift and or move up to (10) pounds, frequently lift and or move up to (50) pounds and occasionally lift and or move up to (100) pounds.Specific vision abilities required by this job include distance vision, color vision and peripheral vision.
  • While performing the duties of this job the employee is required to lift trays of food, move and maneuver hot plates and drinks effectively and efficiently.Must be able to maneuver through a kitchen with many obstacles while handling large trays.
  • The work environment characteristics described here represent those that an employee may be exposed to while performing the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee regularly works in outside weather conditions.
  • Noise level is moderate (examples: Normal restaurant activities

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