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miraval guest room entrance

Guest Services and Transportation Positions

Driver

Job Responsibilities

  • will possess a true desire to satisfy the needs of others
  • will understand the importance of customer service in a fast-paced environment
  • will provide transportation and bell services for resort guests
  • follow all laws issued by local, state and federal governments for the safety of human lives using shuttle busses and passenger vans.

Job Requirements

  • CDL with passenger endorsement preferred
  • clean driving record
  • 3 yearscommercialdrivingexperiencepreferred
  • mustbeabletoliftmoderate to heavy amountsofweight;upto70-80pounds
  • mustbeabletobeonyourfeet and walking, lifting, pushing, pulling, bending, carrying andtwistingupto90%oftheday.
  • will be using steps on different levels while delivering guest luggage and resort deliveries
  • majorityofthedaywillbespentinteractingwithguestsandtransportingguestitemstoandfromresortrooms.

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Guest Relations Agents

The Guest Relations Agent is responsible for creating and maintaining a positive guest experience from arrival to departure. This position is in front of our guests 100% of the time and will be assisting with arrivals, departures, and all concierge needs.

Job Responsibilities

  • Exceptional communication skills are required including verbal, written and electronic interactions.
  • Must be able to speak, read, write and communicate clearly in English.
  • Must be able to work independently and use good judgment.
  • Candidates must have good math skills and understand basic principles of accounting.
  • Must be able to handle multiple tasks and know how to prioritize.
  • Ideal candidates will have at least 2 years of experience catering to high-end clientele and possess exceptional customer service and computer skills. In this position, candidates will be sitting 50% of the time, standing and walking 50% of the time, using the computer and typing 80% of the time, lifting, reaching, bending, stooping, pushing and pulling as needed.
  • Must be able to work a flexible schedule of days, evenings and weekends. 

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