Guest Services and Transportation Positions
Guest Relations Agent - Full Time
The Guest Relations Agent is responsible for creating and maintaining a positive guest experience from arrival to departure. This position is in front of our guests 100% of the time and will be assisting with arrivals, departures, and all concierge needs. Exceptional communication skills are required including verbal, written and electronic interactions. Must be able to speak, read, write and communicate clearly in English. Must be able to work independently and use good judgment. Candidates must have good math skills and understand basic principles of accounting. Must be able to handle multiple tasks and know how to prioritize. Ideal candidates will have at least 2 years of experience catering to high-end clientele and possess exceptional customer service and computer skills. In this position, candidates will be sitting 50% of the time, standing and walking 50% of the time, using the computer and typing 80% of the time, lifting, reaching, bending, stooping, pushing and pulling as needed.Must be able to work a flexible schedule of days, evenings and weekends.