miraval guest room entrance

Guest Services and Transportation Positions

Guest Relations Agent - Full Time 

Job Responsibilities

• creating and maintaining a positive guest experience from arrival to departure
• in front of our guests 100% of the time and will be assisting with arrivals, departures, and all concierge needs

Job Requirements

• exceptional communication skills are required including verbal, written and electronic interactions
• must be able to speak, read, write and communicate clearly in English
• must be able to work independently and use good judgment
• candidates must have good math skills and understand basic principles of accounting
• must be able to handle multiple tasks and know how to prioritize
• ideal candidates will have at least 2 years of experience catering to high-end clientele and possess exceptional customer service and computer skills
• in this position, candidates will be sitting 50% of the time, standing and walking 50% of the time, using the computer and typing 80% of the time, lifting, reaching, bending, stooping, pushing and pulling as needed
• must be able to work a flexible schedule of days, evenings and weekends