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miraval guest room entrance

Guest Services and Transportation Positions

Guest Relations Agent 

Job Responsibilities

  • creating and maintaining a positive guest experience from arrival to departure
  • in front of our guests 100% of the time and will be assisting with arrivals, departures, and all concierge needs

Job Requirements

  • exceptional communication skills are required including verbal, written and electronic interactions
  • must be able to speak, read, write and communicate clearly in English
  • must be able to work independently and use good judgment
  • candidates must have good math skills and understand basic principles of accounting
  • must be able to handle multiple tasks and know how to prioritize
  • ideal candidates will have at least 2 years of experience catering to high-end clientele and possess exceptional customer service and computer skills
  • in this position, candidates will be sitting 50% of the time, standing and walking 50% of the time, using the computer and typing 80% of the time, lifting, reaching, bending, stooping, pushing and pulling as needed
  • must be able to work a flexible schedule of days, evenings and weekends

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