villas

HOUSEKEEPING POSITIONS

LAUNDRY ATTENDANT - FULL TIME

Job Summary

The Laundry Attendant is responsible for receiving, sorting, processing, drying/pressing, folding and stocking all linens and terry, such as sheets, blankets, robes, bedspreads, towels, tablecloths and napkins.

Job Responsibilities

  • Receive and sort incoming laundry items from resort departments
  • Load and unload washers and dryers
  • Fold dry linens and terry.
  • Run sheets through the press.
  • Restock the shelves with clean linens.
  • Wax the press.
  • Air-blow the sensors on the press and folder.
  • Air-blow the sensors on the towel folder.
  • Sweep and mop to maintain working area clean.
  • Promptly report to supervisor any malfunctions of the equipment.
  • Sort out and report any damaged/stained linens or terry.
  • Any additional duties necessary as assigned by Laundry Supervisor or Executive Housekeeper
  • Attend scheduled meetings and training as required by management.
  • Maintain regular attendance as required by scheduling which will vary according to the needs of the resort.
  • Maintain high standards of personal appearance and grooming, which include wearing a clean and pressed proper uniform and nametag when working.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful and courteous to guests, managers/supervisors and fellow employees.
  • Employee must maintain a positive attitude and work as a team with fellow co-workers at all times.
  • Pick up any trash as encountered when walking the grounds.

Job Requirements

  • Ability to stand and walk during entire shift.
  • Flexible hours may be required.
  • Must be able to read, interpret and understand directions verbally and in writing
  • Medium work – Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must routinely meet deadlines.
  • Must be able to multitask.
  • Prior experience in a Hotel/Resort or a related field preferred.

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LOBBY ATTENDANT - FULL TIME

Job Summary

The Lobby or Public Area Attendant is responsible for maintaining the cleanliness of all public areas, including but not limited to, public restrooms, employee restrooms, corridors and hallways, BMC, Yucca and Agave rooms, and Housekeeping area. Also delivers and restocks supplies as needed. Occasional cleaning of guest rooms as needed.

Job Responsibilities

  • Check with Housekeeping supervisor to see if there are any rooms to be cleaned.
  • Sweep and mop Housekeeping area.
  • Wash any dishes in Housekeeping area or if these belong to F & B, bring back to kitchen.
  • Clean employee restrooms on “back of the house” and by employee cafeteria.
  • Police public restrooms and clean as needed.
  • Restock toilet and facial tissue and supplies in public restrooms as needed.
  • Check storage rooms in public areas and restock as needed.
  • Maintain storage rooms clean and organized.
  • Police BMC restrooms and clean as needed.
  • Restock towels, toilet and facial tissue and supplies at BMC as needed.
  • Clean and restock guest laundry room as needed.
  • Report any maintenance concerns
  • Report and HSKP concerns (dirty carpets, satins etc)
  • Complete any special cleaning tasks.
  • Promptly report to supervisor any equipment malfunctions.
  • Attend scheduled meetings and training as required by management.
  • Maintain regular attendance as required by scheduling which might vary according to the needs of the resort.
  • Maintain high standards of personal appearance and grooming, which include wearing a clean and pressed  proper uniform and nametag when working.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful and courteous to guests, managers/supervisors and fellow employees.
  • Employee must maintain a positive attitude and work as a team with fellow co-workers at all times.
  • Pick up any trash as encountered when walking the grounds.

Job Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Have basic reading, writing, and English speaking skills.
  • Have good attention to details.
  • Ability to stand during entire shift.

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VILLA ATTENDANT - FULL TIME

Job Summary

To provide daily housekeeping service to guest rooms, customer service to guests, restocking of supplies and to report any repairs or special cleaning needs.

Job Responsibilities

  • Prepare work caddy with supplies ensuring proper chemicals and tools are in hand
  • Review daily room assignments, making note of VIPs, departure times, turns, and special requests
  • Clean and prepare guest rooms to HSKP standards
  • Restock amenities and food and beverage items
  • Update room status via telephone and on room assignment sheet.
  • Report any maintenance concerns
  • Report and HSKP concerns (dirty carpets, satins etc)
  • Ensure lights, radio and TV are in working order.
  • Turn in right away any lost and found items to supervisor.
  • Place any F&B dishes, glasses into the appropriate containers.
  • Complete any special cleaning tasks.
  • Attend scheduled meetings and training.
  • Adhere to grooming standards at all times.
  • Have a positive attitude and work together with co-workers
  • Pick up any trash on the grounds.
  • Follow proper recycling procedures

Job Requirements

  • Have basic reading, writing, and speaking English skills.
  • Have good attention to details.
  • Up to one month related experience or training; or equivalent combination of education and experience.

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