miraval resort property



Job Summary

Security Officer position is responsible to protect the safety and security of guests, staff, and Miraval's assets. Security is required to observe, monitor, and report all activity around Miraval, the perimeter of the resort, and the Villas. Security contributes to the education and training of staff and guests on the safety and security issues with directive from supervisors.

Job Responsibilities

  • Assisting with guest requests as top priority.
  • Maintain security functions as directed by Security Manager.
  • Patrol Miraval, Villas, guest/employee parking lots, and surrounding grounds.
  • Secure property after closing hours and regularly monitoring grounds and surrounding areas of Miraval.
  • Assist with escorting guests and deliver luggage in the absence of a Bellman or Guest Service Agent.
  • Complete all tasks assigned on nightly checklist and forward checklist to General Manager, Rooms Division Manager, and other appropriate members of management.
  • Assist Night Auditor with any security issues.
  • Question unsafe practices and anticipate unsafe situations.
  • Be suspicious of out of the ordinary situations.
  • Prepare incident reports on guests, staff, and situations involving resort property.
  • Interact with other departments as needed.
  • Assist Drivers with guest transportation requests.
  • Follow all safety procedures for department and Company.
  • Responsible for security and inventory of keys and other valuable property.
  • Participate in proactive team efforts to achieve departmental and Miraval goals.
  • Other duties as may be assigned by management.

Job Requirements

  • This is an on-call position so a flexible schedule is a must.
  • CPR/First Aid certification preferred
  • High school diploma or general education degree (GED); and at least 1 year of related experience and/or training; or equivalent combination of education and experience. 
  • Ability to read and interpret documents in the English language such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  •  Ability to speak effectively before groups of customers or employees of the organization. 
  • Ability to solve practical problems.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must be able to stand,walk over 2/3 of the time on duty and sit for 1/3 of the time.
  • Must be able to speak and hear.
  • Need the manual dexterity required to reach/handle items, work with fingers and hands.
  • Vision requirements are close, color, peripheral, depth perception and ability to adjust focus. 
  • Required to lift up to 100 lbs.frequently and more than 100 lbs. occasionally.