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Our Team

Passion and talent are the forces that compel our executive team to creatively elevate each experience for our guests.

Global Head of Miraval Group and exhale enterprises

Marc W. Ellin

Marc W. Ellin is the global head of Miraval Group and Exhale Enterprises, which are Hyatt’s best in class wellness and fitness brands.  In this role, Ellin oversees all aspects of both businesses and their expansion strategy. Ellin has been with Hyatt Corporation for 30 years, having most recently served as senior vice president of operations for Hyatt’s Luxury and Lifestyle brands. Throughout his career, Ellin has served in a variety of roles including vice president and managing director of Hyatt properties, including Hyatt Regency Scottsdale Resort, Grand Hyatt Washington, Hyatt Regency Maui Resort, Grand Hyatt San Francisco, Park Hyatt Chicago and Hyatt Regency O’Hare. Ellin has an extensive background in community and industry philanthropic activities. He is also a member of the board of directors of Maui Jim Sunglasses.

Director of Sales 

Jorah Anderson

Jorah Anderson develops and executes innovative sales strategies across all Miraval Resorts as director of sales. Anderson comes to Miraval Group with over 17 years of experience in the sales division of the hospitality industry. Most recently, Anderson served as the director of sales at Travaasa Experiential Resorts. There she drove revenue and market-share performance. Prior to Travaasa, Anderson worked at The Crossings as a sales manager, Tiamo Resorts as the sales, marketing and public relations manager and Chaa Creek Belize Resort where she completed her thesis. Anderson has her master’s in Liberal Studies with a concentration in Tourism from Northern Arizona University. 

Director of Retail Procurement 

Philippe Brenot

Philippe Brenot brings over 30 years of experience as director of retail procurement of Miraval Group. Brenot has spent most of his career working for Hyatt. Throughout his tenure with the company, Brenot has filled a variety of roles including area director of purchasing and retail for Hyatt Resorts of Scottsdale, director of purchasing and retail for Hyatt Regency Scottsdale Resort and Spa. Brenot began his career as the food and beverage manager of Le Meridien Hotels & Resorts. Brenot has his advance senior technician diploma in Hotel, Motel and Restaurant Management from Ecole Hôtellerie de St. Quentin en Yvelines. 

Director of Talent and Culture 

Marisa Galdi

With over 15 years of experience in the hospitality industry, Marisa Galdi joined Miraval Group as director of talent and culture where she oversees all aspects of the human resources function with an emphasis on colleague engagement. Most recently Galdi was the regional director of learning where she was responsible for creating and facilitating development workshops for leadership of Hyatt hotels in North America. Throughout her career, Galdi served as the area learning and development manager with Hyatt and guest services manager at Hyatt Regency Bethesda. Galdi has a master’s of Education, Workforce Development and Training from North Carolina State University.

Director of Brand and Marketing

Jill Harlow

With more than 25 years of marketing, public relations and communications experience, Jill Harlow joined Miraval Group as director of brand and marketing. In her role, she is responsible for developing the brand identity and spearheading the marketing and communications efforts for all Miraval Resorts. Harlow previously served as the director of marketing for Miraval Arizona where she created and implemented the property’s all-encompassing marketing strategy. Harlow served as director of marketing for RED Development, and worked with General Growth Properties for 13 years in a variety of corporate and regional roles including group vice president of marketing, marketing director and group marketing manager. Harlow graduated from Missouri State University with a B.S. in Communication Management. 

Director of Revenue Optimization 

 Cecil Hopper

Cecil Hopper brings over 18 years of experience in the hospitality industry to his role as director of revenue optimization at Miraval Group. In this position, Hopper oversees leisure sales and revenue optimization of all Miraval resorts and spas to enhance efficiency and maximize profits. For the past three years, Hopper has served as the director of revenue management at Miraval Arizona Resort & Spa where he was responsible for developing strategies to ensure the resort’s growth including planning budgets and analyzing sales and revenue data. Throughout his career, Hopper has worked as the senior revenue manager- west coast for Wyndham Vacation Ownership and director of distribution and revenue optimization and online distribution manager at Shell Vacations Hospitality. Hopper received a master’s degree of Business Administration and Marketing and a master’s degree of Science in Leadership and Organizational Behavior from Grand Canyon University. 

Director of Spa and Wellbeing

Simon Marxer

After more than 20 years of experience, Simon Marxer joined Miraval Group as director of spa and wellbeing. In this position, he oversees all spas and creates new and innovative treatments and services that uphold Miraval’s longstanding position as a pioneer and thought-leader in the spa space. Prior to his homecoming to Miraval, Marxer worked at Red Flower, a luxury beauty brand, where he was the vice president of business development. Before joining Red Flower, Marxer served as the spa director at Miraval Arizona. While working at the property, he oversaw the spa’s renovation and rebranding and conceptualized the design and launch of over 40 signature Miraval-branded services. Marxer has also served as the spa director of The Boulders Waldorf Astoria Collection, managing director of Cornelia Day Resort and the spa director of Canyon Ranch. Marxer has a Bachelor of Arts from University of Vermont.

Director of Finance and Administration

Karen Rieker

Karen Rieker, director of finance and administration of Miraval Group, is responsible for day-to-day management of the finance and administration functions. Rieker has worked for Hyatt for nearly 26 years in a variety of roles in the finance, rooms, and food and beverage departments. Before joining Miraval, Rieker served as the Regional Analyst for Hyatt’s Luxury and Lifestyle region. Rieker graduated from the University of North Carolina at Charlotte with a degree in Business Administration.